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1. What format are the images in?
All images are shown in JPG format, however you will notice that we specify which format you will be downloading or purchasing in the media details section. The formats currently available, depending on the image, are JPG, PNG, TIF or PSD.

2. Do you add images on a regular basis?
Yes, we add images as they are taken. Click on "Newest Additions" to see the latest images that we have posted.

3. What is your REFUND policy?
Photo Damsel has a strict NO REFUNDS POLICY. Once a transaction has been completed (i.e., you select and pay for the images and we deliver the images) it is then considered non-refundable. If mistaken images have been sent to you, as documented on the invoice, please contact us within thirty (30) days from the date of delivery of the images and we will send you the correct images free of charge. Should you find a genuine fault with any images sent to you; we will replace the images with another digital copy of the images free from defect, with like images or we will refund the license fee paid by you to the extent attributable to the defective images, which will be at Photo Damsel's sole discretion. Please note, colour casts, which may be intentional or due to your viewing or printing conditions and uneven histograms are not sufficient grounds for a refund.

Our refund policy is also described in our "End User License Agreement (EULA)", which you agree to when becomming a member and when you download or purchase any images.

4. Are there any restrictions on the use of the images that I download or purchase?
Yes, please review our "End User License Agreement (EULA)".

5. If I purchase a subscription, are there any other fees I will encounter when downloading from the site?
No, a subscription allows you full access to download any images offered on our site at no extra charge per the conditions of the subscription. Since we offer various types of subscriptions, please review the details carefully prior to making your purchase. 

6. Is account sharing allowed?
No, please review our "Terms of Use".

7. How can I get in touch with you if I have any questions, comments or requests?
Please use our "Contact" form for any inquiries.

 

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Any unauthorized copying, usage and/or distribution of images is strictly prohibited.
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